Types of communication

Everyone is unique and even if we speak the same language - we communicate differently. While this can be great for sharing ideas and seeing new perspectives; having different communication styles can quickly cause roadblocks at work. To avoid miscommunication, understanding a variety of communication styles, types, and purposes are essential for both verbal and written interactions. We’ll discuss the importance of understanding the different styles, types, and show you some of the ways eM Client can help you become a better communicator.

What are the 4 communication styles?

Figuring out the type of communicator you’re dealing with is helpful - but it’s also useful to create a communication goal for yourself. Developing an efficient communication style will help you improve your productivity at work and build positive professional relationships.

The list below explains the 4 communication styles.

  • Assertive: This is often considered the best type of communication style in the workplace. Assertive communicators show confidence through their ability to state what needs to be done.
  • Aggressive: These communicators are confrontational and brash. This can make them difficult to work with due to their lack of empathy. They have extremely high expectations for those around them and tend to not be receptive to criticism.
  • Passive: People who are passive communicators struggle to express their needs at the workplace. They might have trouble speaking up if something goes wrong. The ultimate goal of a passive communicator is to not cause any trouble; even if it means it causes trouble for themselves.
  • Passive aggressive: Have you ever read an email that wasn’t outright rude, but still somehow felt like it was? If you have, then you’ve dealt with a passive aggressive communicator. These people don’t feel comfortable being direct about their complaints - so they imply that they’re upset subtly through messages with hidden meanings.

Knowing what kind of communicator you’re dealing with will make your personal and professional life easier. Even if you’re communicating with someone who has a different communication style; make it your goal to become an assertive communicator for both verbal and written communication so everyone always understands your intentions.

What are the 7 types of communication?

There are seven types of communication that people use on a daily or weekly basis in the workplace and in their personal lives. Here’s a quick overview of each type:

  • Verbal communication: This includes any type of spoken communication.
  • Non-verbal communication: Any communication that is not spoken, like eye contact or gestures.
  • Written communication: Using emails, letters, and more to communicate.
  • Visual communication: The use of graphs, charts, and visual elements to demonstrate what you’re trying to say.
  • Feedback communication: This is essentially constructive criticism. It can be done through spoken language or writing.
  • Mass communication: The process of sharing information with a large group of people.
  • Group communication: Either verbal or written communication shared within a smaller group of selected people.

Perfect your communication with eM Client

Learning how to communicate effectively through email will change your life. Finding an excellent email client that provides you with the ability to innovate the way you manage your written communications is a great place to start. eM Client has features designed to help you improve your written communication through email - whether you’re at work or at home.

The following eM Client features will boost your communication:

  • Signatures: Create a personalized signature that includes alternative contact information, additional information about your credentials and any other necessary information. This will make it easy for the recipient to understand your role and areas of expertise.
  • Templates: Keep your communication simple and effective using templates. Generic messages can be created and saved so you can use them as needed. Create a template and then fill in any personal details as needed when it’s time to click send. Make templates for announcements, newsletters, and more!
  • Offline mode: Adjust your email settings to offline mode to set communication boundaries. Use offline mode to turn off eM Client’s access to the internet. Focus on the emails that you’re behind on replying, and go back online whenever you’re ready to send!
  • Snooze mode: Unlike offline mode, the snooze mode will actually remove new messages from your inbox until you’re ready to see them. After the time period has ended, they will return to your inbox and you can respond when you’re ready.
  • Attachments view: See all of your attachments conveniently in one place and save time searching for attachments that you need to send to your recipients. This eM Client Pro feature will make all of your email communications more efficient by making it simple to find the attachments you need in a short amount of time.
  • Conversations: This feature gives you control over how you interact with your group messages. Customize how you’d like to organize your group messages by navigating to Menu > View > Conversations. You’ve got several options for group communication organization. Implement Conversations in all views to see threads displayed in the message list. Conversations in message preview will keep the group emails one by one within the message list. Or you can disable conversations entirely if that’s your preference.
  • Thread view: Conveniently view the messages included in your conversations by using thread view. Never miss a message from a group participant with this feature designed to improve our group interactions through email. Read all about how to use Thread View here.

eM Client has everything you need to help you become a better communicator. Whether you’re using eM Client for your professional or personal life; our email client will elevate the way you communicate. Learn more about eM Client’s awesome email management features and find out about exciting new updates by reading our blog!