How much does eM Client for iOS and Android cost?

Mobile versions of eM Client with email functionality are completely free to use, with all its features. We may change our approach in the future, but for now, the mobile app will stay completely free and does not need to use a license.

Do I need a license for eM Client for iOS and Android?

No, you currently do not need a license to use eM Client for Android and iOS.

Where can I Install eM Client for iOS?

You can look up eM Client in your Apple Store or use this link .

Where can I Install eM Client for Android?

You can look up eM Client in your Google Store or use this link .

CAN I USE MY CALENDAR IN THE MOBILE APP?

Yes! Calendar, Contacts and other sections from the desktop version have been implemented as part of the latest mobile app update release. Google Calendar, Exchange, Office365 and CalDAV accounts are all supported. Open the menu via the top left icon and find the Calendar section in the menu at the bottom.

CAN I MANAGE MY CONTACTS IN THE MOBILE APP?

eM Client for Android and iOS is now able to synchronize and manage your contacts. Google Contacts, Exchange, Office365 and CardDAV accounts are supported, but you can also save contacts locally and if you give the app access to your phone's contacts, it will use them for suggestions as well. Open the menu via the top left icon and find the Contacts section in the menu at the bottom.

Will eM Client work on my tablet?

Yes, the mobile version of eM Client has also been implemented to work on tablet devices and the UI has been designed for comfortable use.

Where can I find the version number for eM Client?

Open the menu via the top left icon and go to Settings at the top. Click the ‘Help & Feedback’ option and then ‘About eM Client’ .

How to send logs from eM Client for iOS and Android?

Open the menu via the top left icon and go to Settings at the top. Click the ‘Help & Feedback’ option and click the ‘Send log’ option. A new message with the logs added as attachments will pop up, send it to the email address that is pre-filled.

How to use Template in mobile apps?

To create a template, click the top left icon and then Settings at the top. Go to Mail > Templates section. Using the + button you can create your template. You can also import templates from your desktop eM Client using the “Import via QR code” in Settings. Once you have your template, use long-press on the New button to see your template list and select one to use it. To set a default template you need to use the given account’s settings.

How to use Signatures in mobile apps?

To create a signature, click the top left icon and then Settings at the bottom. Go to Mail > Signatures section. Using the + button you can create your signature. You can also import signatures from your desktop eM Client using the “Import via QR code” in Settings. Once you’re composing a message, you can use the pen button in the bottom toolbar to select a signature to use in this message. To set a default signature you need to use the given account’s settings.

Can I use Push notifications for subfolders?

Unfortunately, Push notifications can only be used for new messages received in Inbox.

How to back up my data?

eM Client for iOS and Android currently doesn’t have this feature. You can just synchronize your emails to the desktop version and create a backup there if needed.

How to archive my emails?

The mobile app currently only supports server-side archive feature so your messages are still synchronized with your mail server. For local archiving we recommend using the desktop versions of eM Client for Windows or macOS.

How to use Delayed send?

Delayed send is currently not available in eM Client for Android and iOS, since the app cannot run in the background and the specified time could be missed.

How to delete attachments from incoming emails?

This feature requires the full message to be downloaded, the file removed, and then uploaded back to the server. This process would repeat for each attachment, and with a lot of files or large attachments would be a drain on the connection. In light of that, we have chosen to leave this feature out of eM Client for iOS and Android for now.

WHY ISN'T MY ACCOUNT WORKING?

If the synchronization of your account isn't working, go to Settings > General > Show Operations and check for any error messages in the Logs tab. Tap the three-dots icon and either copy the log and paste it into a new email, or save it to file and share it with our mobile app support team at mobile@emclient.com for further troubleshooting.

HOW CAN I RESYNCHRONIZE MY MESSAGES?

To resynchronize your messages from the server, long tap the relevant email folder and select Properties > Repair . If the issues persist, contact our support team at mobile@emclient.com .

HOW TO ENABLE APP ICON BADGE?

Check your phone's system notifications settings and make sure both push notifications and notification badges are enabled.

HOW CAN I IMPORT MY DATA TO MY MOBILE DEVICE?

You can now use both a QR code and XML file to import data to the eM Client mobile app. Go to Settings > General > Import/Export and use your preferred import method. You can find a more detailed tutorial here .

HOW CAN I EXPORT MY DATA FROM MY MOBILE DEVICE?

You can now use both a QR code and XML file to export data from the eM Client mobile app. Go to Settings > General > Import/Export and use your preferred export method. You can find a more detailed tutorial here .

Frequently Asked Questions

We’ve prepared answers to a couple of the most frequently asked questions that should help you get started. We hope that you can find your answer here, but if not, please let us know through the Community Support or contact us via email [email protected]. We will be happy to answer any questions you may have!

How much does eM Client for iOS and Android cost?

Mobile versions of eM Client with email functionality are completely free to use, with all its features. We may change our approach in the future, but for now, the mobile app will stay completely free and does not need to use a license.
Do I need a license for eM Client for iOS and Android?

No, you currently do not need a license to use eM Client for Android and iOS.
Where can I Install eM Client for iOS?

You can look up eM Client in your Apple Store or use this link.
Where can I Install eM Client for Android?

You can look up eM Client in your Google Store or use this link.
CAN I USE MY CALENDAR IN THE MOBILE APP?

Yes! Calendar, Contacts and other sections from the desktop version have been implemented as part of the latest mobile app update release. Google Calendar, Exchange, Office365 and CalDAV accounts are all supported.

Open the menu via the top left icon and find the Calendar section in the menu at the bottom.
CAN I MANAGE MY CONTACTS IN THE MOBILE APP?

eM Client for Android and iOS is now able to synchronize and manage your contacts. Google Contacts, Exchange, Office365 and CardDAV accounts are supported, but you can also save contacts locally and if you give the app access to your phone's contacts, it will use them for suggestions as well.

Open the menu via the top left icon and find the Contacts section in the menu at the bottom.
Will eM Client work on my tablet?

Yes, the mobile version of eM Client has also been implemented to work on tablet devices and the UI has been designed for comfortable use.
Where can I find the version number for eM Client?

Open the menu via the top left icon and go to Settings at the top.
Click the ‘Help & Feedback’ option and then ‘About eM Client’.
How to send logs from eM Client for iOS and Android?

Open the menu via the top left icon and go to Settings at the top.
Click the ‘Help & Feedback’ option and click the ‘Send log’ option.
A new message with the logs added as attachments will pop up, send it to the email address that is pre-filled.
How to use Template in mobile apps?

To create a template, click the top left icon and then Settings at the top.
Go to Mail > Templates section.
Using the + button you can create your template.

You can also import templates from your desktop eM Client using the “Import via QR code” in Settings.

Once you have your template, use long-press on the New button to see your template list and select one to use it.

To set a default template you need to use the given account’s settings.
How to use Signatures in mobile apps?

To create a signature, click the top left icon and then Settings at the bottom.
Go to Mail > Signatures section.
Using the + button you can create your signature.

You can also import signatures from your desktop eM Client using the “Import via QR code” in Settings.

Once you’re composing a message, you can use the pen button in the bottom toolbar to select a signature to use in this message.

To set a default signature you need to use the given account’s settings.
Can I use Push notifications for subfolders?

Unfortunately, Push notifications can only be used for new messages received in Inbox.
How to back up my data?

eM Client for iOS and Android currently doesn’t have this feature. You can just synchronize your emails to the desktop version and create a backup there if needed.
How to archive my emails?

The mobile app currently only supports server-side archive feature so your messages are still synchronized with your mail server.

For local archiving we recommend using the desktop versions of eM Client for Windows or macOS.
How to use Delayed send?

Delayed send is currently not available in eM Client for Android and iOS, since the app cannot run in the background and the specified time could be missed.
How to delete attachments from incoming emails?

This feature requires the full message to be downloaded, the file removed, and then uploaded back to the server. This process would repeat for each attachment, and with a lot of files or large attachments would be a drain on the connection.

In light of that, we have chosen to leave this feature out of eM Client for iOS and Android for now.
WHY ISN'T MY ACCOUNT WORKING?

If the synchronization of your account isn't working, go to Settings > General > Show Operations and check for any error messages in the Logs tab.

Tap the three-dots icon and either copy the log and paste it into a new email, or save it to file and share it with our mobile app support team at [email protected] for further troubleshooting.
HOW CAN I RESYNCHRONIZE MY MESSAGES?

To resynchronize your messages from the server, long tap the relevant email folder and select Properties > Repair. If the issues persist, contact our support team at [email protected].
HOW TO ENABLE APP ICON BADGE?

Check your phone's system notifications settings and make sure both push notifications and notification badges are enabled.
HOW CAN I IMPORT MY DATA TO MY MOBILE DEVICE?

You can now use both a QR code and XML file to import data to the eM Client mobile app. Go to Settings > General > Import/Export and use your preferred import method. You can find a more detailed tutorial here.
HOW CAN I EXPORT MY DATA FROM MY MOBILE DEVICE?

You can now use both a QR code and XML file to export data from the eM Client mobile app. Go to Settings > General > Import/Export and use your preferred export method. You can find a more detailed tutorial here.