Fixing Common Outlook Problems

Is your mail storage full and you’re struggling to figure out what to do? Or maybe you’re dealing with the most frustrating problem you can encounter in Outlook - not receiving emails. Even the best email providers can sometimes have problems. Fortunately, most common email issues have easy solutions. This guide will show you how to handle issues with one of the most popular email providers: Outlook. We’ll show you what to do when you get the notification that your email storage is full, and what to do if you suspect you’re not receiving emails due to a technical error.

What should I do if my Outlook storage is full?

Inbox zero might be your ultimate goal; but that can feel like an impossible mission if you’ve had your Outlook account for years, or if you receive a high volume of emails daily. If you haven’t been managing your email properly, the “Outlook storage full” notification is bound to appear in your inbox someday. Keep in mind that Hotmail was the former name for Outlook - so you won’t receive a notification that specifically says “Hotmail storage full.” Outlook gives you 15 GB of free storage and 5 GB of free storage for your Microsoft Cloud account. Although this seems like a rather large amount of storage, many of us know too well that it can fill up quickly.

Here’s how you can clean up your storage:

  • Navigate to Settings > General > Storage in Outlook.
  • This page will give you an overview of what is taking up space in your email.
  • Here, you’ll have the option to go through specific folders that are taking up space. For example: if you click on the Deleted Items option, you have the choice to permanently delete anything for the time frame of your choice (3 months and older, 6 months and older, or 12 months and older).
  • It’s recommended to start with your Junk folder and Deleted Items folders first. This ensures that you don’t accidentally lose anything in your email that you might need!

After you’ve cleared up your inbox, it’s recommended to go through and If you’re concerned that this will be a reoccurring issue for you in the future, you have the option of purchasing more storage through Microsoft. This requires a Microsoft 365 subscription. With the subscription, you can upgrade to a 50 GB mailbox for your email.

Why is my Outlook not receiving emails?

There are many different reasons why your Outlook email is no longer receiving emails. If you suspect that you have not received anticipated emails; there are multiple possibilities and explanations for this issue. The most common reason for not receiving emails in your Outlook account would be a poor Internet connection. If this is the case, double check to make sure that you are connected to the correct Internet network so that you can resume your communications.

Make sure that you haven’t accidentally enabled “Work Offline” in Outlook. This would pause your internet connection and you will be unable to receive new emails. To enable your internet connection again, you can click “Work Offline” in the toolbar to reconnect to the internet. Once you’ve reconnected, refresh your page and see if your emails appear.

Still asking “Why is my Outlook not receiving emails?” even after checking your connection? There’s a chance that there may be something wrong with your account - such as a compromised password or suspicious activity. In this case, you can contact Microsoft Support to get answers and start receiving emails once again.

Never miss an email with eM Client!

Looking for an easy desktop solution for your Outlook email? eM Client is one of the best email applications on the market for Outlook users looking for a user friendly email client for their device. Your Outlook emails, contacts, and additional data will be automatically synced when you add your account to eM Client - so you can relax when you make the switch from webmail.

eM Client gives you the option to work offline, snooze emails, and download important messages locally or through a cloud service. This is helpful for anyone concerned about missing important emails or maintaining inbox zero for their email account. eM Client is the perfect tool for anyone looking to boost their productivity and level up their email account.

Need advice on how to get the most out of your email account? Read blog our and become an email expert!