Extra security measures can make it tough to login to your military webmail to access the
important information you need to serve your country. In the past decade, the Department of
Defense has frequently updated their Army webmail system to both modernize their communications
platform and enhance security.
It can be overwhelming to keep track of changes to your Army webmail account access.
Fortunately, there are solutions if you’re struggling to figure out how to conveniently login to
your Army email. Keep track of the important changes to your Army email account so that you
don’t miss crucial notifications!
What is my Army email address?
Your Army email, or military email login, is a secure email address provided as a US Army
enterprise email. This email address is only for active and former military personnel. It is
suggested that veterans set up email
forwarding
from their army mail to their personal email
address in order to stay up to date on important military communications. Military emails use
the domain @usa.army.mil.
How to Access your Army email
You can access your Army email in just a few simple steps:
-
Use Google Chrome or Microsoft Edge as your web browser. This is a required step due to
security measures.
-
Access the Army email login page by clicking on the DoD
Login Portal.
-
Sign in using your Army webmail username and password.
-
Enter your CAC
(Common Access Card) pin to authenticate your account.
Forgot your Army email password? No problem. Visit the Department of Defense email password recovery page to restore your
military webmail account.
Army Microsoft 365 webmail and Gmail
The Department of Defense used to use Microsoft 365 with an Army Outlook webmail, but recently
made changes to their email provider as of 2022. After Google elevated their security measures,
they became authorized to host government organizations with their new Level 4 Authorization
status. Google’s new Level 4 Authorization Status makes it a trustworthy platform for
confidential communication through services including Gmail for the military.
Some military personnel now have Army Gmail accounts instead of OWA military email accounts
since the recent change. Microsoft Outlook is still provided for certain members of the
military; depending on the needs of their role. The email domain for these accounts is the same:
@usa.army.mil. Users in the army will use the same army webmail login to access their military
Gmail account.
What happened to AKO Army Enterprise emails?
In 2015, the Department of Defense discontinued the use of AKO Army Enterprise Emails. This
service was familiar to many active and former military personnel. The service was discontinued
to modernize their Army email service and enhance security. Veterans who used to use their
Army
AKO Enterprise Emails for their primary communication should have set up email
forwarding prior
to the platform change in 2013. The updated portal for Army webmail login can be found here.
Download eM Client for your personal email account
Since your army email account has been given limited access by the Department of Defense, it can
only be accessed using your browser. But there’s a solution for people who want access to their
personal email through a desktop application. eM Client is
compatible with any personal email
account - so you don’t need to worry about setting up a new address.
-
Download eM Client here.
-
After the eM Client desktop application has downloaded, you can add your email account
information and adjust your settings.
-
Once your account is set up, you’ll have access to all the great features on eM Client!
Want to learn more about how to get the most out of your email account? Take a look at our blog
to learn more about different email providers and awesome features available for eM Client
users!