-
How much does eM Client for iOS and Android cost?
Mobile versions of eM Client with email functionality are completely free to use, with all its features. We may change our approach in the future, but for now, the mobile app will stay completely free and does not need to use a license.
-
Do I need a license for eM Client for iOS and Android?
No, you currently do not need a license to use eM Client for Android and iOS.
-
Where can I Install eM Client for iOS?
You can look up eM Client in your Apple Store or use this link.
-
Where can I Install eM Client for Android?
You can look up eM Client in your Google Store or use this link.
-
Why is there no Calendar?
eM Client for iOS and Android currently only contains features for email. Calendar,
Contacts, and other sections from the desktop version of the app will be added in
future
updates.
-
Where are my Contacts?
eM Client for Android and iOS does not currently synchronize or save your contacts, but it can suggest emails from messages in your Sent folders and it also keeps an internal recipients’ history of people you sent messages to before using the app.
Contacts, Calendars, and other sections from the desktop version of the app will be added in future updates.
-
Will eM Client work on my tablet?
Yes, the mobile version of eM Client has also been implemented to work on tablet
devices.
-
Where can I find the version number for eM Client?
Open the menu via the top left icon and go to Settings at the bottom.
Click the ‘Help & Feedback’ option and then ‘About eM Client’.
-
How to send logs from eM Client for iOS and Android?
Open the menu via the top left icon and go to Settings at the bottom.
Click the ‘Help & Feedback’ option and click the ‘Send log’ option.
A new message with the logs added as attachments will pop up, send it to the email address that is pre-filled.
-
How to use Template in mobile apps?
To create a template, click the top left icon and then Settings at the bottom.
Go to Mail > Templates section.
Using the + button you can create your template.
You can also import templates from your desktop eM Client using the “Import via
QR
code” in Settings.
Once you have your template, use long-press on the New button to see your
template list and select one to use it.
To set a default template you need to use the given account’s settings.
-
How to use Signatures in mobile apps?
To create a signature, click the top left icon and then Settings at the bottom.
Go to Mail > Signatures section.
Using the + button you can create your signature.
You can also import signatures from your desktop eM Client using the “Import via
QR
code” in Settings.
Once you’re composing a message, you can use the pen button in the bottom toolbar to
select a signature to use in this message.
To set a default signature you need to use the given account’s settings.
-
Can I use Push notifications for subfolders?
Unfortunately, Push notifications can only be used for new messages received in Inbox.
-
How to back up my data?
eM Client for iOS and Android currently doesn’t have this feature. You can just synchronize your emails to the desktop version and create a backup there if needed.
-
How to archive my emails?
The mobile app currently only supports server-side archive feature so your messages are still synchronized with your mail server.
For local archiving we recommend using the desktop versions of eM Client for Windows or macOS.
-
How to use Delayed send?
Delayed send is currently not available in eM Client for Android and iOS, since the
app
cannot run in the background and the specified time could be missed.
-
How to delete attachments from incoming emails?
This feature requires the full message to be downloaded, the file removed, and then uploaded back to the server. This process would repeat for each attachment, and with a lot of files or large attachments would be a drain on the connection.
In light of that, we have chosen to leave this feature out of eM Client for iOS and Android for now.