5 May 2015
Totally New FAQ
Are you having issues with eM Client? We've updated our FAQ section so it's easier to navigate through the most frequently asked questions, allowing you to quickly resolve any setup questions. Visit the new FAQ.
We really hope you'll be able to find your answer in the FAQ section in case of any issues or questions about the application. However if any of you come across any issues with the application, we'll be happy to answer any follow-up questions on our Community Support.
If you're a PRO license user, you're also entitled to use the VIP support to quickly resolve any questions or issues with the application. You can also chose to contact us at email@example.com and your query will be automatically added to the ticket system if you are a registered PRO user.
You can also chat with us live during regular business hours between 9am and 5pm GMT. If we're not available, use any of the other support options.
30 Apr 2015
Facebook Chat API support has been shutdown
You may have noticed we have removed the facebook chat feature out of the application in one of the recent updates. Since we also quite liked this feature, we just wanted to let you know this is not what we would prefer, but unfortunately facebook has decided to shutdown support for the XMPP protocol and the chat API.
This unfortunately left us no other option than to remove the feature from our application, you may remember that we already had to do this with the Skype support in the past.
Facebook chat features are currently only supported via facebook native apps, e.g. Messenger or the native web browser UI. And as of today, it is no longer possible to use the chat API with third party applications.
15 Apr 2015
eM Client now features OAuth authentication with Gmail
Remember how you were forced to use the two step verification option or to allow access for “Less secure apps” while setting up eM Client with your Gmail account?
As of today you can update your eM Client to the latest release which from now on supports the OAuth authentication method that will allow you to authenticate with your Google account without any prior account adjustments and will increase the security of your account.
OAuth is the authentication standard that allows applications to reach out to your server for an authentication “Token”, that will be serving as the access key between your mail server and the application. This feature also allows you to manage the connected devices remotely, just by logging into your account settings online.
Since Google has decided to shut down support for the less secure apps, on April 30th make sure to update your application soon to avoid any future authentication issues.
Download the update here or by using the "Check for Update" option under Help in your eM Client installation.
3 Nov 2014
eM Client's Ability for Touch Support
The newest computers on the market today aren't like the ones you could buy a year or two ago. You no longer need to just use the keyboard, trackpad and mouse. You have the whole Internet at your fingertips - literally.
With eM Client's touch support feature, you will be able to manage your emails with the tips of your fingers. To turn on touch support, all you have to do is look to the upper right hand corner of your computer's screen. Next to the icons for closing the email client and maximizing the window, you will see a hand type of icon. That is the one you want to push on your screen. When you do this, you'll receive a notification that will ask you if you want to turn on touch support. At that time, you can say yes, and you will see the email client change. Your inbox list will have more room and the icon for navigation will be more spread apart. Why does this happen? It's simply to make it easier for you to use your fingers.
When you click on an icon, you should see that the response is just as fast as it would be if you used your trackpad or mouse. It might be even faster because you don't have to deal with a trackpad that doesn't follow your finger as quickly or accurately. Before you know it, you'll likely start to using the touch screen more than you ever have before just because it's more user friendly and faster.
With touch support, you can even write emails. You will see the touch keyboard at the bottom of the screen. When you have that on the bottom of your screen, you can just tap the letters to write your email. You might need to get used to typing this way, but you can get to the speed you are at on your keyboard with time.
How to Turn Touch Support Off
You can turn touch support off easily by tapping the same icon you did to turn it on. It will ask you if you want to turn it off, and all you have to do is select yes. Now the touch support is off. You can turn it on again by tapping the same icon again.
Now that you know how useful touch support can be with eM Client, go ahead and download it on our site at www.emclient.com. You will see that it's convenient and it truly is the best email client on the market today.
6 Oct 2014
Sending Emails to Groups of People with Undisclosed Recipients
When sending bulk emails, you don't want everyone in the list to see who you are sending them to. Some people don't appreciate their email being shared, and the other reason is that it's unprofessional. Some people think the only way to solve this problem is to send an individual email to each person, but that takes too long. Fortunately, there is an easier way with eM Client.
You have two ways to do it with eM Client. You can use the Send as Mass Mail feature or use the BCC undisclosed recipients.
Send as Mass Email Feature
You can simply type in all of the email addresses you want to send the email to in the To: field. Once you do that, you can complete the subject and body of the email. To send it to everyone in the To: field without letting other people know of the others who received the same email, simply go to File at the top of the screen. Click on it and then click on Send as Mass Mail. Your email will be sent to everyone in the To: field, and it will appear to the recipient as if you only sent one to him or her.
If, for whatever reason, you don't want to use the Mass Email Feature, you can also use the BCC undisclosed recipients option.
BCC – Undisclosed Recipients
The first thing you must do is start a new email. Create the email and then start to input the email addresses you want to send it to in the BCC.
The BCC stands for Blind Carbon Copy. That means no one can see who the email is going to.
When you send the message, it will be sent to all of the people in your BCC. You should receive the same email in your inbox as well. This is because you put your email address in the To: field.
Warning: Spam Filters
Many spam filters will not allow emails to pass into an inbox if it has Undisclosed Recipients in the To: field. Just keep this in mind as you send emails out, especially to those who you don't email regularly.
You can avoid this from happening by having everyone you are sending an email to in this way whitelist your email address. This way it won't be caught by the spam filter.
Start Sending Bulk Emails Today
Now you know how to send bulk emails with Undisclosed Recipients. Start sending them today. You will find it's much faster and it will do the job of sending information to many people without giving away everyone's personal email information. It will be your new favorite trick while using eM Client.